Panera Brad has agreed to pay $ 2 million to prosecute claims that the soup and sandwich series have misled customers about fees for delivery order and menu prices.
Missouri-based fast-casual chain includes orders placed with Panera bread on its app and website in the class-action settlement.
Customers allege that they were paying high menu prices while ordering for delivery. They also accuse Panera about misleading consumers about fees. Panera agreed to settle down without wrongly accepting.
The disposal follows a similar case related to Chik-Fil-A, which agreed to pay $ 4.4 million to eligible customers at distribution fee during the Kovid-19 epidemic. Customers alleged that Chicken Sandwich Purveer advertised a low delivery fee on its app or website, only to increase its food prices to 30% on delivery order.
- Who is eligible to file a claim for Panera Basti?
- How to file claim
- How much money will I get from the township?
Who is eligible to file a claim for Panera Basti?
Customers who placed an order between October 1, 2020 and 31 August 2021 on the Panera app or company website can file a claim to receive food vouchers or cash payments. Settlement excludes the orders made online or in the app that were created for pickup, as it has to be delivered.
According to the settlement agreement, some customers who are eligible for claim may get an email alerting them about settlement.
How to file claim
For payment, claims should be presented or postmark on or before 10 June 2024. For information about how to submit the claim in writing, click here. To file a claim online, use this port here.
Customers will need to submit the phone numbers used to verify that their purchase was done in the affected time period.
How much money will I get from the township?
that depends. Customers who choose to get the voucher will receive two vouchers of each $ 9.50 priced for Panera’s “Soup and Mac” menu. Those who choose to receive cash payments can get up to $ 12 paid through PayPal, Venmo or other electronic means. The final amount will depend on how many people file claims.
As per the agreement agreement, payment and vouchers will be sent within 60 days after the court certifies the disposal, which is scheduled to be held at the May 31 hearing.
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