On Thursday, amidst nationwide cellphone outage affecting the Network of AT&T, people have 911 centers with calls in Massachusetts, to see if they will work.
“Please do not do this,” the state police said on social media, saying that anyone who can make a phone call will be able to call 911 as well.
Many 911 centers of the state are flooding/ calling people trying to see whether 911 works from their cell phones. Please do not do this. Your 911 service will also work if you can successfully place a non-pair-period call through your cell service. #UTAGE
– Mass State Police (@massstatepolice) February 22, 2024
The agency also urged people who need to call 911, but cannot use a landline if they have access to one.
Our communication section is in touch with AT & T and we are monitoring #UTAGE Some commercial cellular carriers are involved. Some carriers have coverage, but if you need to call 911 and cannot do so, use a landline when possible.
– Mass State Police (@massstatepolice) February 22, 2024
Some people are reporting that their phone is in “SOS mode” during the outage.
AT & T customer Emma Smart said, “At my house, my phone was working, and then I stepped out and suddenly got the SOS message.”
This forced him to escape at the AT & T store at Boylston Street in Boston, before he was going on his birthday – to find out what was going on.
“I hope it will be resolved soon, the reason,” he said. “I want to call my mother and luggage.”
No requests have been made to help the Massachusetts Emergency Management Agency, a representative told the NBC10 Boston, although it was “actively monitoring and monitoring the service outage affecting some commercial cellular carriers and was difficult with its partners.
AT & T has said that it is “working immediately to restore the service.” It was not immediately clear what is the reason for the outage.
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